When Krogers, the largest grocery store chain in the United States, announced it was shutting down on December 7, 2017, people in the Midwest took to social media to share their condolences.
“We’re sorry,” one person wrote.
But some of the reactions were downright comical.
Some Twitter users pointed out that if the company was shuttering because it couldn’t make money, why would they shut down the Kroger brand in the first place?
“This was a big mistake,” wrote one person.
“The world needs Kroger.
They were great.
We will miss them.”
While many were quick to note that Kroger has a long and storied history of providing a positive experience for consumers, many of them did not have an issue with the idea that it might have been a bit much to have a Kroger at their doorstep.
Kroger is known for its delicious products and generous discount policies.
So if they’re closing down, why don’t we get to have those too?
The reality is that if they were shutting down because the company could no longer provide the same level of customer service as the ones that they currently have, then I’m willing to bet they’re doing it because they can’t afford to lose them.
But in reality, the company is more than just a supermarket and the company has a history of delivering a great customer experience.
In fact, when it comes to customer service, Krogers reputation has grown far beyond just its grocery store.
According to the latest Nielsen report, the grocery store brand earned $4.5 billion in sales in 2016.
That is far above the $3.6 billion that the average U.S. grocery store earned in 2016, according to the American Association of Grocery Stores.
The company is a leader in food service, and Kroger serves more than 50 million customers daily in more than 80 countries around the world.
And according to Nielsen, the store’s customers enjoy being able to shop for and buy products at Kroger as well as on their own.
The future of KrogerAs the Krogers brand continues to grow, it is expected that the company will focus on its food service.
For instance, it has announced plans to expand its distribution network in the U.K. and in Germany, which means that Krogers could also potentially serve food in both those countries as well.